Mega has just published its seventh transparency report since it commenced operations in January 2013. Mega currently has over 230 million registered users in more than 200 countries and territories. In total, Mega’s users have uploaded more than 100 billion distinct files. In accordance with its Privacy & Data Policy, Mega periodically publishes statistics on takedown requests, subscriber information disclosure and related issues. This is intended to provide transparency for users, regulatory bodies and suppliers as to Mega’s operating processes relating to privacy and to statutory compliance.
In 2013, Mega pioneered user-controlled end-to-end encryption through the web browser. Today, it provides the same zero-knowledge privacy and security for its cloud storage and chat applications, whether through a web browser, mobile app, desktop app or command line tool.
Mega The Privacy Company provides Privacy by Design based on the uncompromising use of zero-knowledge user-controlled end-to-end encryption. All chat messages and files are fully encrypted on the user’s device before being sent to Mega, using random keys that are encrypted with the user’s password before they get stored on Mega. The password remains on the user’s device and is never sent to Mega, so chats and file contents can’t be read or accessed in any manner by Mega. Files can only be decrypted by the original uploader through a logged-in account or by other parties who the account holder has consciously provided the required file/folder keys.
Mega’s encryption is described in a Whitepaper and is open to independent scrutiny because all client-side source code is published, allowing its correctness and integrity to be verified by researchers.
Mega stores very limited non-encrypted Personal Data, such as the user’s email address and some activity detail relating to account access, file uploads, shares, chats etc. A full description of the information Mega stores about a user and their activities on Mega’s system can be found in clause 8.3 of Mega’s Privacy & Data Policy.
The privacy provided by Mega is a valued service, necessary for personal, professional, business and government use. It is consistent with the Universal Declaration of Human Rights, Article 12:
“No one shall be subjected to arbitrary interference with his privacy, family, home or correspondence […].
Everyone has the right to the protection of the law against such interference […].”
However, Mega has zero tolerance for illegal activity. While fiercely guarding the privacy of legitimate users, Mega will not be a haven for illegal activity.
The complete 2021 Transparency Report is available at
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